COVID-19 and Our Response
Your safety and the safety of our communities is our priority. As the situation surrounding the coronavirus continues to evolve, we are taking extra measures to ensure the ongoing safety of our customers and employees while delivering safe, reliable service to you.
Help With Bills
- Please call us if you would like to discuss your account and manage your payments.
- You may qualify for assistance. Please visit our Help With Bill page or call to learn more.
Online Account Management Tools
We strongly encourage you to use our digital tools:
- Use our website to pay your bill, report a gas emergency, find out if gas is available and more.
- Call our customer service number 877.867.1642.
- Make a one-time payment online at your convenience. You may also enroll in eBill to continue receiving and paying your bill online.
Maintaining Safe and Reliable Service for You
For your safety, please note the following service adjustments:
- Pay in Person: We encourage you to pay online. If you must pay in person, please confirm whether the locations are open before traveling.
- Scam Alert: We have recently received reports of scammers attempting to take advantage of the current public health crisis. We urge customers to be on the alert.
- Learn more about how to protect yourself from scams.
- Report coronavirus fraud and get more info at justice.gov/coronavirus.
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